It should start working again. I have an android phone and recently within the last week my phone refuses to get group messages from iPhone users. I have never had an iPhone, but I went to the apple site to unregister my number. Apple said my number is not registered on imessage, which makes sense.
I feel like this happened a while back when the iPhone users named the group text. We solved it by un-naming the group. This is a stupid problem. Is there a smart solution for future named group messages? It actually caused a pretty big fight within the family with some of the in-laws. The solution will require some legwork. Tell all of your contacts to go I to your contact info and change your phone number from iphone to mobille.
The iphones default to iPhone when entering contacts initially. After deregistering my iPhone number and turning off iMessage on an iPhone, I still see this issue occasionally. It seems to only happen with people that had texted me through iMessage when I had an iPhone and they still have one. I have found that it takes two steps to resolve this issue for me. This has to be done for every person who was included in a group text when you had iMessage. I believe that with an existing group text, the iPhone continues to use iMessage if that is what it used previously without checking if your number is set to Mobile or if your number is valid in iMessage.
He has never had an iPhone and cant receive some group messaging when generated by iPhone users. We will try the mobile vs iPhone contacts fix, but this is really absurd. One of the reasons I struggle to ever move back to Apple products. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
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We've all changed all the settings you've suggested over the years and nothing fixes it. I can see their text most of the time but often things are missing. I usually can't see photos. They frequently don't get mine. Wireless Forum. Black Friday: The biggest deals of the year are here! We have some solutions below that will get you back in the conversation! Two Fast Solutions Restart your device. In some instances it may just be cached information, and restarting the device can resolve it.
Clear storage from the messenger app. Group Conversation Check Box When you add a group of contacts to the recipient field, a checkbox appears above the keyboard. Group Messenger Settings One thing you want to verify are the settings that allow you to group message. Heads Up : Data may need to be turned on in order to use group messaging. Hope this helps! Like Comment Follow Share.
Having trouble with group messaging? Check out the article above! Unfortunately, my phone is not a supported device. I have a Note 5. Any solutions? Cancel Post. Need help? Ask a question. Related Conversations. Answers to our Top FAQs. Did this help you? No Yes. How can we improve? Send Feedback. Tags s. Fix, replace or check device delivery. Learn more.
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